FAQ

  • Q: Do you have E-catalogue?

    A: Yes, you can send your inquiry to our email: info2@bestshelly.com, we will send it to you ASAP.

  • Q: I would like to start my project with you. What should I do next?

    A: Check what kind of packages you like, and send us inquiry or simply by clicking here

  • Q: Are you a manufacturer or a trading company?

    A: We are a manufacturer which located in Shanghai.

  • Q: What should we provide if we want to do silking screen printing?

    A: please provide AI, CDR vector graphics format to us.

  • Q: How to receive a price quotation in the shortest time?

    A: When you send us an enquiry, please kindly make sure all the details, such as item NO., product capacity, color, printing, order quantity. We will send you a complete quotation soon.

  • Q: Do you supply free sample?

    A: Yes. We are glad to provide you free samples. Get free samples by clicking here and sending message to us.

  • Q: Can you custom the product?

    A: Yes, we can design bottle or we can make new mould according to your sample.

  • Q: Can you do the logo, and custom the color?

    A: Yes. We can design logo, and also print the logo just send us your artwork and PANTONE CODE.

  • Q: What is the MOQ?

    A: Normally our MOQ will be 10000pcs. But for stock goods, the MOQ can be 2000pcs. However, the less quantity, the more cost, because of the inland freight charges, local charges, and the sea freight charges and so on.

  • Q: How do you control the quality?

    A: We have a professional team for quality control. Doing 100% inspection during production.

  • Q: What is your payment term?

    A: 40% in advanced, balanced before shipment. We accept the following payment methods: T/T, western union, L/C, PAYPAL, ALIPAY

  • Q: Can you design the logo for me?

    A: Yes. We have professional designer ready to service.


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